Luigi The Chef logo
English Spanish
LEGAL

Privacy Policy

EFFECTIVE DATE: OCTOBER 17, 2026

Your privacy matters as much as your table. This policy explains what personal information Luigi The Chef collects, why we collect it, who we share it with, and the rights and choices you have.

SECTION 1Who We Are

LuigiTheChef.com and the Luigi The Chef services are operated by [LEGAL BUSINESS NAME], [BUSINESS ADDRESS, LAS VEGAS, NEVADA] (“Luigi The Chef,” “we,” “us”). For services provided in Spain, the data controller is [SPANISH ENTITY OR SOLE TRADER NAME], NIF [NIF NUMBER], [ADDRESS IN MADRID].

For any privacy question or request, contact us at Luigi@Luigithechef.com or +1-702-477-9036.

SECTION 2Information We Collect

We collect only what we need to plan and deliver your experience:

  • Identity and contact details, such as your name, email address, phone number and event or delivery address.
  • Event and service details, such as dates, guest counts, menu preferences and venue information.
  • Dietary and allergy information you choose to share so we can cook safely for you and your guests.
  • Booking information when you schedule a consultation through our online calendar.
  • Order, gift card and payment details. Payments are processed by our payment providers; we never see or store full card numbers.
  • Messages you send us by email, WhatsApp, text message or our website forms.
  • Technical information collected automatically, such as IP address, browser type, device and pages visited, through cookies and similar tools.

SECTION 3How We Use It and Our Legal Bases

We use your information for the purposes below. For visitors and clients in Spain and the European Economic Area, we rely on the legal bases shown:

  • To respond to inquiries, schedule consultations, plan menus and deliver the services you book (performance of a contract, or steps you request before entering into one).
  • To process orders, gift cards, payments and shipping (performance of a contract).
  • To send recipes, news and offers you have signed up for, and text messages you have agreed to receive (your consent, which you can withdraw at any time).
  • To keep our website secure, prevent fraud and improve our services (our legitimate interests, balanced against your rights).
  • To keep accounting and tax records and meet other legal obligations (legal obligation).

SECTION 4Allergy and Dietary Information

Allergy and certain dietary information can be considered health data. We collect it only when you choose to provide it, with your explicit consent, and we use it solely to prepare food safely for you and your guests. We share it only with team members who need it to prepare your event, and we delete it when it is no longer needed unless you ask us to keep it on file for future events.

SECTION 5Text Messages

If you give us your mobile number and agree to receive text messages, we may text you about your inquiries, bookings and, if you opt in, occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages.

SECTION 6Email

Every marketing email we send includes an unsubscribe link, and we honor unsubscribe requests promptly. We will still send messages about bookings or orders you have placed.

SECTION 7Who We Share It With

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with trusted service providers who process it on our behalf and under our instructions, including:

  • Our CRM, booking, website and email and text messaging platform (HighLevel).
  • Payment processors.
  • Print-on-demand and shipping partners that fulfill merchandise orders.
  • Messaging services such as WhatsApp, when you choose to contact us there.
  • Website hosting, font and analytics providers.

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a sale or reorganization of our business, in which case this policy will continue to apply.

SECTION 8Cookies and Tracking

We use cookies and similar technologies that are necessary for the website to work, and, where permitted, cookies that help us understand how the site is used. Visitors in Spain and the European Economic Area will be asked for consent before any non-essential cookies are placed, and can change their choice at any time. You can also block or delete cookies in your browser settings.

Our website does not currently respond to browser “Do Not Track” signals. We do not sell personal information or use it for targeted advertising across other websites.

SECTION 9International Transfers

We operate in the United States and Spain, so your information may be processed in either country. When personal data from Spain or the European Economic Area is transferred to the United States, we rely on appropriate safeguards, such as the EU–U.S. Data Privacy Framework where our provider is certified, or the European Commission’s standard contractual clauses.

SECTION 10How Long We Keep It

  • Inquiries that do not lead to a booking: up to 24 months after our last contact.
  • Client, order and payment records: for as long as needed to provide the service, and then for the period required by tax and accounting law (generally up to 6 years in Spain and up to 7 years in the United States).
  • Marketing subscriptions: until you unsubscribe or withdraw consent.
  • Allergy and dietary information: until your event or service is complete, unless you ask us to keep it for future events.

SECTION 11How We Protect It

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the authorities of a data breach where the law requires.

SECTION 12Your Rights

Depending on where you live, you have rights over your personal information:

  • Spain and the European Economic Area: you may request access to, correction of, or deletion of your personal data; restrict or object to its processing; request a copy in a portable format; and withdraw your consent at any time without affecting earlier processing. We do not make decisions about you based solely on automated processing. If you believe we have not handled your data properly, you may file a complaint with the Agencia Española de Protección de Datos (www.aepd.es).
  • Nevada: you may submit a verified request directing us not to sell your covered information. We do not sell covered information, but you may send this request to Luigi@Luigithechef.com and we will respond within 60 days.
  • All visitors: you may review and request changes to the personal information we hold about you, or ask us to delete it, by contacting us.

To exercise any right, email Luigi@Luigithechef.com. We will respond within one month, or sooner where the law requires, and may need to verify your identity first. We will not discriminate against you for exercising your rights.

SECTION 13Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

SECTION 14Links to Other Websites

Our website links to third-party sites and services, such as Instagram, WhatsApp and our payment and booking pages. Their own privacy policies apply when you use them.

SECTION 15Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date, and if the changes are significant we will also notify clients and subscribers by email.

SECTION 16Contact Us

Luigi The Chef, Las Vegas, Nevada & Madrid, Spain. Email Luigi@Luigithechef.com or call or WhatsApp +1-702-477-9036.

Luigi The Chef logo
English Spanish
LEGAL

Privacy Policy

EFFECTIVE DATE: OCTOBER 17, 2026

Your privacy matters as much as your table. This policy explains what personal information Luigi The Chef collects, why we collect it, who we share it with, and the rights and choices you have.

SECTION 1Who We Are

LuigiTheChef.com and the Luigi The Chef services are operated by [LEGAL BUSINESS NAME], [BUSINESS ADDRESS, LAS VEGAS, NEVADA] (“Luigi The Chef,” “we,” “us”). For services provided in Spain, the data controller is [SPANISH ENTITY OR SOLE TRADER NAME], NIF [NIF NUMBER], [ADDRESS IN MADRID].

For any privacy question or request, contact us at Luigi@Luigithechef.com or +1-702-477-9036.

SECTION 2Information We Collect

We collect only what we need to plan and deliver your experience:

  • Identity and contact details, such as your name, email address, phone number and event or delivery address.
  • Event and service details, such as dates, guest counts, menu preferences and venue information.
  • Dietary and allergy information you choose to share so we can cook safely for you and your guests.
  • Booking information when you schedule a consultation through our online calendar.
  • Order, gift card and payment details. Payments are processed by our payment providers; we never see or store full card numbers.
  • Messages you send us by email, WhatsApp, text message or our website forms.
  • Technical information collected automatically, such as IP address, browser type, device and pages visited, through cookies and similar tools.

SECTION 3How We Use It and Our Legal Bases

We use your information for the purposes below. For visitors and clients in Spain and the European Economic Area, we rely on the legal bases shown:

  • To respond to inquiries, schedule consultations, plan menus and deliver the services you book (performance of a contract, or steps you request before entering into one).
  • To process orders, gift cards, payments and shipping (performance of a contract).
  • To send recipes, news and offers you have signed up for, and text messages you have agreed to receive (your consent, which you can withdraw at any time).
  • To keep our website secure, prevent fraud and improve our services (our legitimate interests, balanced against your rights).
  • To keep accounting and tax records and meet other legal obligations (legal obligation).

SECTION 4Allergy and Dietary Information

Allergy and certain dietary information can be considered health data. We collect it only when you choose to provide it, with your explicit consent, and we use it solely to prepare food safely for you and your guests. We share it only with team members who need it to prepare your event, and we delete it when it is no longer needed unless you ask us to keep it on file for future events.

SECTION 5Text Messages

If you give us your mobile number and agree to receive text messages, we may text you about your inquiries, bookings and, if you opt in, occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver our messages.

SECTION 6Email

Every marketing email we send includes an unsubscribe link, and we honor unsubscribe requests promptly. We will still send messages about bookings or orders you have placed.

SECTION 7Who We Share It With

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with trusted service providers who process it on our behalf and under our instructions, including:

  • Our CRM, booking, website and email and text messaging platform (HighLevel).
  • Payment processors.
  • Print-on-demand and shipping partners that fulfill merchandise orders.
  • Messaging services such as WhatsApp, when you choose to contact us there.
  • Website hosting, font and analytics providers.

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a sale or reorganization of our business, in which case this policy will continue to apply.

SECTION 8Cookies and Tracking

We use cookies and similar technologies that are necessary for the website to work, and, where permitted, cookies that help us understand how the site is used. Visitors in Spain and the European Economic Area will be asked for consent before any non-essential cookies are placed, and can change their choice at any time. You can also block or delete cookies in your browser settings.

Our website does not currently respond to browser “Do Not Track” signals. We do not sell personal information or use it for targeted advertising across other websites.

SECTION 9International Transfers

We operate in the United States and Spain, so your information may be processed in either country. When personal data from Spain or the European Economic Area is transferred to the United States, we rely on appropriate safeguards, such as the EU–U.S. Data Privacy Framework where our provider is certified, or the European Commission’s standard contractual clauses.

SECTION 10How Long We Keep It

  • Inquiries that do not lead to a booking: up to 24 months after our last contact.
  • Client, order and payment records: for as long as needed to provide the service, and then for the period required by tax and accounting law (generally up to 6 years in Spain and up to 7 years in the United States).
  • Marketing subscriptions: until you unsubscribe or withdraw consent.
  • Allergy and dietary information: until your event or service is complete, unless you ask us to keep it for future events.

SECTION 11How We Protect It

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the authorities of a data breach where the law requires.

SECTION 12Your Rights

Depending on where you live, you have rights over your personal information:

  • Spain and the European Economic Area: you may request access to, correction of, or deletion of your personal data; restrict or object to its processing; request a copy in a portable format; and withdraw your consent at any time without affecting earlier processing. We do not make decisions about you based solely on automated processing. If you believe we have not handled your data properly, you may file a complaint with the Agencia Española de Protección de Datos (www.aepd.es).
  • Nevada: you may submit a verified request directing us not to sell your covered information. We do not sell covered information, but you may send this request to Luigi@Luigithechef.com and we will respond within 60 days.
  • All visitors: you may review and request changes to the personal information we hold about you, or ask us to delete it, by contacting us.

To exercise any right, email Luigi@Luigithechef.com. We will respond within one month, or sooner where the law requires, and may need to verify your identity first. We will not discriminate against you for exercising your rights.

SECTION 13Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

SECTION 14Links to Other Websites

Our website links to third-party sites and services, such as Instagram, WhatsApp and our payment and booking pages. Their own privacy policies apply when you use them.

SECTION 15Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date, and if the changes are significant we will also notify clients and subscribers by email.

SECTION 16Contact Us

Luigi The Chef, Las Vegas, Nevada & Madrid, Spain. Email Luigi@Luigithechef.com or call or WhatsApp +1-702-477-9036.